Privacy Policy

SECTION 1:Preamble, Definitions & Interpretation

• Acceptance of Terms

  This Comprehensive Privacy Policy ("Policy") governs the collection, storage, processing, transfer, disclosure, and protection of personal data by the Ramasukh Foundation of India (U.P.), Lucknow ("Foundation," "we," "our," or "us"), operating through its official web portal www.ramasukhfoundation.com and associated digital platforms, including the Ramasukh National AI Olympiad (RNAIO), charitable healthcare initiatives, educational programs, old-age support, orphan care, subsidized distribution programs, and animal welfare services.

• Binding Legal Agreement

  By accessing, browsing, registering on, or utilizing our website and services, the user ("User," "Participant," "Student," "Parent," or "Guardian") explicitly agrees to all terms outlined in this Policy. If you do not agree with any provision herein, you must immediately cease all usage of our digital platforms and services.

SECTION 2:Scope & Applicability

• This Policy applies uniformly to all visitors, registered users, student participants, institutional partners, donors, and volunteers interacting with the Foundation's website, mobile applications, examination portals, and offline registration channels managed digitally.

• This Policy does not apply to third-party websites, applications, or external service providers that may be hyperlinked on our platform. Users are advised to review the respective privacy policies of such third parties independently.

SECTION 3:Categories of Information Collected

To ensure seamless operations, administrative integrity, and regulatory compliance, we collect the following categories of data:

SECTION 4:Lawful Basis & Purpose of Processing

We process collected data strictly for legitimate, transparent, and operational objectives, including:

• Examination & Competition Administration

  Managing registrations, verifying identity, issuing admit cards, conducting automated and AI-proctored evaluations, and publishing results for the Ramasukh National AI Olympiad (RNAIO).

• Service Delivery & Program Management

  Coordinating charitable medical camps, educational workshops, welfare projects, distribution drives, and animal welfare campaigns.

• Communication & Support

  Transmitting transactional notifications, registration confirmations, schedule updates, security alerts, and responding to formal grievances or customer support inquiries.

• Legal & Regulatory Compliance

  Fulfilling statutory obligations, cooperating with law enforcement agencies, resolving legal disputes, and enforcing our terms of service.

SECTION 5:Cookies & Tracking Technologies Policy

• Use of Cookies

  Our website utilizes cookies, web beacons, and similar tracking technologies to enhance user experience, analyze traffic patterns, and secure user sessions.

• Cookie Consent & Management

  Users retain the absolute right to disable or delete cookies through their browser settings. However, disabling essential cookies may impair or completely disable portal functionality, particularly exam login portals.

SECTION 6:Data Sharing, Disclosure & Third-Party Processors

• Strict Confidentiality

  The Foundation does not sell, rent, lease, or trade personal data to commercial entities or advertisers under any circumstances.

SECTION 7:Data Security Safeguards & Encryption

• Technical & Administrative Controls

  We implement robust industry-standard security architectures, including Secure Sockets Layer (SSL) encryption, firewalls, password-protected databases, role-based access controls, and multi-factor authentication protocols.

• Transmission Disclaimer

  While we deploy rigorous safeguards to protect digital assets, no method of transmission over the internet or electronic storage is 100% secure. Users acknowledge and accept the inherent security risks of data transmission over public networks.

SECTION 8:Data Retention & Storage Period

• Retention Timeline

  Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, tax, or administrative reporting requirements.

• Archival & Deletion

  Upon expiration of the retention period or upon formal revocation of consent (where legally permissible), personal data is securely purged, shredded, or anonymized to prevent unauthorized recovery.

SECTION 9:Children's & Minors' Privacy Protection

• Parental Consent Framework

  Recognizing that many RNAIO participants and beneficiaries are minors (under 18 years of age), registration and data submission must be supervised or authorized by a parent or legal guardian.

• Collection Limitations

  We do not knowingly collect personal data directly from children below the age of consent without verifiable parental or institutional authorization. If a parent or guardian discovers that a minor has provided data without consent, they may contact us for immediate data deletion at support@ramasukhfoundation.com.

SECTION 10:User Rights & Data Subject Access

Subject to applicable laws, registered users hold the following rights regarding their personal data:

• Right to Access

  Request confirmation of whether we process your data and obtain a copy of your stored personal records.

• Right to Rectification

  Request correction of inaccurate, incomplete, or outdated personal data.

• Right to Erasure / Deletion

  Request the deletion of personal data when it is no longer necessary for the purposes collected, subject to statutory retention obligations.

• Right to Withdraw Consent

  Where processing is based on consent, users may withdraw consent at any time by submitting a written notice, noting that withdrawal may terminate access to certain specialized services (such as active examination portals).

SECTION 11:Grievance Redressal Mechanism & Officer

In compliance with data protection standards, any complaints, discrepancies, data removal requests, or legal grievances must be formally communicated to our designated grievance authority:

• Designated Authority

  Legal & Compliance Cell, Ramasukh Foundation of India (U.P.), Lucknow

• Official Email

  support@ramasukhfoundation.com

• Official Helpline

  +91 9455000959

• Registered Office Address

  4/597, Vijayant Khand, Gomti Nagar, Lucknow, Uttar Pradesh - 226010, India

SECTION 12:Force Majeure & Limitation of Liability

• Exclusion of Liability

  The Foundation, its trustees, officers, employees, and technological partners shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages resulting from unauthorized data breaches caused by cyber-attacks, distributed denial-of-service (DDoS) incidents, malware, or events beyond our reasonable control (Force Majeure).

• Liability Cap

  To the maximum extent permitted by law, the aggregate liability of the Foundation for any claim arising out of data handling or portal usage shall be strictly capped at the exact administrative fee paid by the user (maximum ₹500/-).

SECTION 13:Governing Law, Dispute Resolution & Jurisdiction

• Governing Law

  This Privacy Policy shall be governed by, construed, and enforced in accordance with the laws of the Republic of India, without regard to conflict of law principles.

• Arbitration & Exclusive Jurisdiction

  Any dispute, controversy, or claim arising out of or relating to this Policy shall be settled through binding arbitration under the Arbitration and Conciliation Act, 1996, by a Sole Arbitrator appointed by the Foundation in Lucknow. For all matters escaping arbitration, exclusive and special judicial jurisdiction shall vest solely and exclusively with the competent courts located in Lucknow, Uttar Pradesh, India.

SECTION 14:Modifications & Updates to This Policy

• Right to Amend

  The Foundation reserves the absolute, unhindered right to modify, amend, update, or replace this Privacy Policy at any time without prior individual notice.

• Effective Notice

  Any modifications will be posted directly on www.ramasukhfoundation.com with an updated revision date. Continued usage of our website following any modifications constitutes formal acceptance of the revised terms.

SECTION 15:Official Contact Information

For all formal legal notices, privacy inquiries, correspondence, or administrative communications:

• Entity Name

  Ramasukh Foundation of India (U.P.), Lucknow

• Website

  www.ramasukhfoundation.com

• Primary Email

  support@ramasukhfoundation.com

• Contact Number

  +91 9455000959

• Physical Address

  4/597, Vijayant Khand, Gomti Nagar, Lucknow, Uttar Pradesh - 226010, India